Our first entry! Sharing our wisdom and offering some helpful tips to those traveling in Norway.
We started 20 years ago, as Norway’s first ever adventure travel outfitter. Since then there have been many changes in the industry, especially, the last 10 years with numerous companies springing up everywhere. Good for the customer one should think, however this is Norway!
The perils of Norway! Non-qualified and uncertified guides from all over the world are overly abundant here in Norway; the reason they are here is to cash-in on Norwegian Wages. A Guides’ quality of service, experience, competence, and certification is not so important to most Norwegian companies. Providing quality service can directly affect a company’s bottom-line especially in the world’s most expensive country. This combined with a genuine lack of understanding for the outdoor industry and the fact that most companies here have been founded on the premise of quick and easy money, with no real work required! To quote an outfitter, “certified guides – no, they’re too expensive and we don’t need them anyway”.
Over the past 10 years we have rescued countless clients that have been led astray by Norwegian companies. Saving their holiday trip by providing the service and the tour that they thought they had purchased! It cannot be expressed enough, be very careful when choosing a guide service.
To help you choose the right adventure company in Norway, here are some helpful hints?
Send out an e-mail request and if your response includes statements such as these listed below or if you don’t receive a timely response.
– No response to your e-mail request, even though you sent a couple of them.
– There is a min. number for the trip to run!
– We can offer you a private trip for Kr 4500,- or more, as you are the only one who wants to go.
Also, check out a company’s reviews and it there are ones that include things like:
– Trip cancelled due to your guide being is sick or hurt! This is a classic excuse used in Norway,;you then know that they didn’t want to run it with only one person.
Norwegians and their sick leave! An outrageously generous national sick leave policy affects every company. Norwegians never question a person’s sick leave; therefore, it is a great excuse for cancelling a trip with low enrollment. Don’t be fooled.
Do you really want to spend precious time of your holidays with an uninspiring, non-certified, poorly trained guide?
Internationally certified guides are the cornerstone of our first-class customer service and they are also our biggest safety feature. You will appreciate the difference that our world-class, certified, professional guide team makes!